IncFile started in 2004 and since then, they have been one of the most successful platforms for LLC formation, which has helped more than 250,000 business owners.
There are a number of online service providers that can help you start your business and form an LLC, but in this extremely competitive market, IncFile has managed to build a prominent name for itself, recently being as successful as LegalZoom.
All the key components and features that you need to consider about their LLC service are presented in this IncFile LLC service review.
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Table of Contents
What is Incfile com?
Incfile is an online legal service provider for document filing in the registration and formation of companies.
Below are some of IncFile’s services related to forming a business entity:
Registered Agent Service. In each state where it does business, any LLC or company is required to have an official Registered Agent.
Otherwise called as statutory agent, resident agent or agent for service of process, a Registered Agent saves you from all the troubles associated with document filing.
Annual LLC or Corporate Report. IncFile provides assistance to help you file your annual report which is a requirement if your business has been incorporated.
Foreign Qualification To Do Business Out of State. IncFile provides consultations to answer your queries regarding the requirements for doing business legally in a foreign state and how the necessary paperwork can be done correctly and with ease.
Business Accounting and Bookkeeping Services. At a low monthly rate, Incfile provides full company accounting and bookkeeping services.
The package includes unlimited business tax consultation, a mobile-friendly bookkeeping software, quarterly bookkeeping, and filing your federal and state tax return.
Filing Your Certificate of Good Standing. A Certificate of Good Standing is an official certification document issued to prove that your company is in compliance within the state of incorporation.
Depending on the company’s home state, your company has to fulfill a few important conditions in order to remain in good standing. Usually, these include:
- Keeping up-to-date with the secretary of state on annual or biennial payments to file or renew the company
- Filing annual reports or biennial reports
- Paying state regulators all other required company fees or franchise taxes
At $49 plus state fees, IncFile will manage all these paperwork for you.
Federal Employer Identification Number (EIN) / Tax ID Number. The EIN is a corporate federal tax ID, also known as a “Tax ID number,” which works for your corporation like a Social Security Number.
At $79, IncFile will help you obtain your EIN or Employer Identification Number and save you all the trouble from acquiring one.
Business License Research Package. At $99, IncFile will help you accomplish the following:
- Identify the required business permits and licenses at the federal level, including state, county, and municipal levels.
- Furnish you with the correct permit and license applications.
- Provide you with all other pertinent information such as list of supporting documents, filing instructions, and required fees.
Prepare and File a DBA or Fictitious Business Name. A “Fictitious Business Name” (FBN) is another name that you can use for your other businesses apart from the legal name of your LLC or company.
Normally, fake business names need to be filed with the Secretary of State or other body that controls the business formation in your state.
You’ll also need to register a fake name in every state where you have a presence if the organization exists in several states.
IncFile can do all these on your behalf for $99.
What Are The IncFile Pricing Options for Its LLC Formation Packages?
IncFile provides three LLC formation service packages namely the Silver Package, Gold Package, and Platinum Package.
Each package consists of different and unique features in filing of LLC documents.
IncFile Pricing Options for these LLC packages are:
Silver Package = $0 + State Filing Fee
Preparation and Filing of Your Articles of Organization: These are the required documents for your LLC formation. These documents will be drafted and filed by IncFile to form your small business.
Company Name Availability Searches: IncFile will make sure that your preferred business name is not already used by another company by checking your business name availability in the database of your formation state.
One Year of Free Registered Agent Services: You get access to free registered agent services for one full year with a Silver Package. Succeeding years will be charged $119 annually if you choose to continue this service.
Registered agent services include accepting documents on your behalf and making sure they are forwarded to you, providing you with personal privacy protection while making sure you don’t miss any delivery.
Unlimited Phone and Email Support: IncFile customer service includes unlimited phone and email support regardless when your business was formed. Their customers are provided with support on weekdays from 10AM to 7PM ET.
If you have a question or concern, it doesn’t matter if you formed your LLC last week or last year ― their support reps are available to help you via phone from 10am to 7pm ET weekdays.
Order Status Tracking: IncFile offers an order status tracking tool that monitors the status of your order.
Business Tax Consultation: One of the services included in this package is a no-obligation tax consultation for 30 minutes with a certified tax professional.
Lifetime Company Alerts: As an IncFile customer, you will receive email notifications during your entire LLC processing to remind you of important dates on document filings such as filing of business licenses and annual reports.
Online Document Access: Once your filed documents are returned by your state of formation to IncFile, they will be ready for viewing and downloading on your online dashboard.
Gold Package = $149 + State Filing Fee
The Gold Package consists of the Silver Package, plus the following:
Employer Identification Number (EIN): The EIN is a 9-dgit number that acts as an SSS number for your company.
If you have an EIN, you can do a number of things such as file business taxes, open a business bank account, etc. You can obtain your EIN on your own from the IRS.
Or you can opt for IncFile to do it all for you so you can focus your attention on other important matters.
Custom Operating Agreement: If you are a Gold Package IncFile customer, IncFile LLC will draft and finalize your operating agreement.
An operating agreement is a custom document detailing your business ownership structure. It also includes the rules on how your business will conduct daily operation.
Express Shipping: IncFile offers express shipping when you avail the Gold Package to form your LLC. A hard copy of your filed documents will be sent to you through express shipping together with a tracking number in up to 3 business days.
Banking Resolution: You can officially open a business bank account if you have a banking resolution. However, the banking resolution document would be redundant and hence unnecessary if you already have an EIN.
Gold Business Formation Kit: You will receive a kit that bears the name of your company together with a transfer ledger.
S Corporation Tax Form Preparation: Only a few LLCs use this feature. But in case you wish to be taxed the way an S Corporation is taxed, teh document preparation and filing will be done by IncFile for you.
Platinum Package = $299 + State Filing Fee
The Platinum Package consists of the Gold Package, plus the following:
Expedited Document Filing: IncFile LLC will choose to expedite the filing of your documents in case an expedited service is offered by your state of formation.
Customers who upgrade this Platinum Package will definitely enjoy the ease of use of this feature.
Sample Document Library: IncFile LLC will give you access to their document library that provides their customers various and commonly used legal contract templates
Business Website and Domain Name: You will be provided with your own business website and domain name. This has been made possible with their partnership with SnapWeb.
If you use this feature, however, you will also be responsible for the $20/month hosting charge for SnapWeb, and the free domain applies only if you upgrade their annual subscription.
Who Owns Incfile?
IncFile LLC is co-founded By Nicholas Siha. In 2004, IncFile was founded to provide online legal services and startup services to those who want to form an LLC. IncFile is one of today’s leading legal service providers.
Headquartered in Houston, Texas, IncFile continues to be the best LLC service as backed up by numerous positive customer reviews.
Is Incfile Reputable?
You will find so many positive customer reviews about IncFile, and very few complaints.
Better Business Bureau (BBB) rated IncFile A+ with a customer rating of almost 5 stars.
According to Better Business Bureau’s website, most customers thought that IncFile is the best LLC service provider out there based on their good experience with the entire process and excellent customer support.
Is Incfile Good For LLC Service?
After much study and comparison between IncFile and LegalZoom, we’ve concluded that Incfile is indeed one of the best options to form an LLC.
You get premium value for your money by investing in IncFile. They have reasonable pricing options for LLC services on top of an excellent customer support. This claim is supported by several outstanding reviews
Is Incfile Really Free?
A resounding yes!
IncFile provides free service to form an LLC.
Their base package used to cost $49. After more than 15 years, they have streamlined their systems to deliver a free program that can form an LLC. The state filing fee is what you are only charged for.
Today, their Silver Package offers free service (plus state fee) without omitting important features such as lifetime company alerts, registered agent service, and the next business day processing.
Where Is Incfile Located?
IncFile’s headquarter is located in Houston, Texas.
Over 250,000 small business owners and entrepreneurs have successfully formed their LLCs using IncFile’s formation packages, satisfied by a great customer support.
Do They Have a Refund Policy?
IncFile charges $30 for cancelling. Refund is only possible if your cancellation request is submitted to them before payment is sent to the state, usually in 24 hours upon your order request.
What Are The State Fees For LLC?
The state fees, in some states, are filed through a state agency or the Secretary of State.
The state fees for an LLC range from $40 up o $500. Note that you will have to ensure the availability of your LLC name before filing your documents.
How Quickly Does IncFile Process LLC Formations?
Processing times vary based on your state of formation, but they are usually fairly quick since they submit your documents within one day.
You can upgrade to their expedited program if you need a quick turnaround time that significantly reduces the processing time in some states.
What Are The Payment Methods Of IncFile?
Payment via Non-U.S. credit/debit cards, including Wire Transfers, or Paypal is not accepted by IncFile. You can use American Express, Visa, Discover, or Mastercard. And you will have to key in a US address in th eonline system.
What Is The Purpose Of A Registered Agent For An LLC?
Is Incfile A Registered Agent?
Yes, IncFile is a Registered Agent offering free registered agent service for any business. The free service is for one year if you avail their Silver Package ($0 Business Formation).
However, if you wish to continue with the service, you will be charged $119 annually thereafter.
Is LLC Good For Small Business Owners?
Yes, its is typically good for a small business owner since it provides a fair amount of liability protection without too much regulatory burden and paperwork.
How Does IncFile Compare to Other LLC Services?
IncFile is one of the top LLC formation services today. However, two other service providers that are at par with IncFile namely Northwest Registered Agent and ZenBusiness.
These two do not offer a free registered agent service unlike IncFile. But based on my comparison, we found them more well rounded than IncFile.
It is important to note that though IncFile ranks as one of the industry’s top three, there remains a much bigger disparity between these three compared to IncFile, Northwest, and ZenBusiness which are all excellent options.
Let’s dig deeper!
IncFile vs LegalZoom
For me, IncFile clearly wins over LegalZoom. With IncFile, you will save more and enjoy more features that LegalZoom does not have.
If you have not decided still, the following are some instances that can give you insight to help you opt for the best LLC provider for your business.
Choose IncFile if You Are:
Looking for the best prices.
You save more with IncFile over the base rate of LegalZoom, while still providing certain useful features that LegalZoom lets you pay extra for, such as the registered agent service.
Additionally, IncFile has many positive customer reviews if this is something that you find important.
Choose LegalZoom if You Are:
Prioritizing brand and experience is your goal.
If this is the case, LegalZoom is better suited for you.
IncFile vs ZenBusiness
Whether you pick IncFile or ZenBusiness, your LLC formation will run without difficulty being the top-rated LLC formation services in the industry.
Choose ZenBusiness if You Are:
Looking for the best overall value in LLC services. ZenBusiness offers an LLC formation package for $39 which is inclusive of the basic features to form an LLC.
Choose IncFile if You Are:
Searching for the lowest rate for an LLC formation service. IncFile offers $0 fee when you upgrade to their Silver Package. This is backed by a very strong and positive customer feedback.
IncFile vs Northwest Registered Agent
Northwest is also one of the most popular choices for LLC services. But comparing it with IncFile, I would go for the latter because of a few benefits it has over Northwest.
One of these is the fact that you can save more with IncFile as they offer free LLC formation over Northwest’s rate of $225. IncFile’s larger volume of positive customer reviews also puts them ahaead of Northwest, although Northwest also does receive good feedback.
To help you further, below are some scenarios to help you decide.
When to Choose Northwest:
Northwest uses a personalized approach when it comes to customer support and they do scan all documents locally. If this is something that appeals to you, go for Northwest. These are also the top reasons why businesses opt for Northwest Registered Agent.
When to Choose IncFile:
Do you prioritize getting the lowest rate to form an LLC? Or perhaps you give value to positive customer feedback? If your answer is yes, consider IncFile.
Should You Start an LLC with IncFile?
We have itemized some scenarios in this section to give you a clear picture of when you should or should not avail IncFile’s LLC formation service.
When To Form an LLC with IncFile:
IncFile is for you if you are in a pinch with budget but still needs professional assistance. Their Silver Package offers free LLC service or if needed, the paid packages. We would readily recommend IncFile to small business owners and entrepreneurs.
When NOT To Form an LLC with IncFile:
We would not recommend IncFile if you need extensive help or caught in a complicated situation. You go for Northwest if this is the case for you.
But if you need an LLC service with a complete and full range of services, then we would recommend ZenBusiness.
Pros and Cons of IncFile
Pros of IncFile:
- IncFile is the most affordable LLC formation service provider out there at $0 (plus state fee) which is quite remarkable especially that LegalZoom, the most widely recognized provider, is priced at $99 plus state fee.
- IncFile has considerable experience in the industry, boasting 15 years of service helping more than 250,000 businesses and entrepreneurs ever since they launched in 2004.
- IncFile has one full year of registered agent service for each one of their LLC formation package.
- If you choose IncFile LLC services, you will enjoy the lifetime company alerts feature which sends you important reminders related to the preparation and filing of your documents, i.e., statements of information, business licenses/ permits, annual reports, and so forth.
- IncFile LLC services boast of large volumes of positive customer feedback. Currently, they have about 15,000 reviews that you can find online.
- IncFile’s customer service is overall good, providing their customers with unlimited email and phone support. The customer support representatives are both competent and approachable.
Cons of IncFile:
- IncFile’s customer support in the past was not as good as it is today. There have been some occasions where customers waited 24 hours to receive a reply from them, which is pretty standard in the industry. Northwest provides a bit faster response and a more detailed and comprehensive reply.
- As expected with any free service, you will have to deal with more upsells which can be annoying and if you do avail them, you will end up paying more overall.
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If I Decide to Use IncFile, Which Package Should I Choose?
We would recommend either the Silver Package or the Gold Package.
It really depends on what you need, but if you only require just the basics together with one full year of registered agent service, the Silver Package is a smart and excellent pick.
But if you need other features such as an operating agreement, an EIN, etc., we would say go for the Gold Package.
Other Than LLC Formation, What Else Can IncFile Do?
Besides LLC formation, IncFile also offers the following supporting services:
- Company changes such as dissolutions, amendments, doing business as (DBA) names, and foreign qualifications
- Compliance assistance such as registered agent service, annual reports, business licensing, certificates of Good Standing, and trademark services
- IRS filings such as S Corporation tax election, EIN acquisition, and business tax assistance
Does IncFile Have Good Customer Support?
Overall, they have a good customer support. In fact, they have a large volume of positive customer feedback available online.
The only downside is that response from them can take longer than usual during peak hours.
Does IncFile Have an Affiliate Program?
Yes, IncFile has an affiliate program where you can earn affiliate commissions. For every converting customer, you can earn as much as $100.
Is Incfile Legit?
Yes, they are legit. Bottom line is IncFile can be a good option for your LLC formation. Since 2004, they have been in operation assisting more than 250,000 small business owners.
They are known in the industry for having an impressive and large volume of customer feedback. Out of the 15,000 reviews online, almost all of them are extremely positive. Also, their free formation package appeals to most of their customers, including the ease of use of IncFile’s entire process.
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